Overview

  • Refunds are only accepted for products that are unopened and unused.
  • If an item is missing from your order, please contact us within 48 hours to arrange for it to be sent to you.
  • Delivery fees are calculated based on your location.
  • No exchanges or refunds are allowed during promotional offers.
  • Defective or leaking products purchased from our official website can be exchanged online without any extra fees. You must contact us within 48 hours of receiving your order.
  • The following items are not eligible for exchange or refund: body splash, body lotions, or Any unsealed products
  • Paid online orders are not eligible for refund or exchange.